Impact of Information Technology and Electronic Governance

E-governance is the effective way of governance utilizing IT to enhance efficiency of government offices. The Government of India is devising new policies to envisage a SMART – simple, moral, accountable, responsible, and transparent governance to bring nationwide reforms. The customs department plans to use electronic data interface (EDI) to handle all transactions relating to custom duties more efficiently, for which initiatives have been taken by National Informatics Center (NIC). Other areas of computerization include railway and air reservations, allotment of permanent account numbers (PAN), processing of passports, results of examinations, vigilance information, etc. The income tax department has introduced an online tax accounting for collecting the income tax by RBI and 31 commercial banks throughout the country from 1 June 2004.